Writer   Social Media   Editor

Twenty five years in technology business journalism has given me an eagle’s-eye-view of businesses adapting through the Internet age, from early electronic bulletin boards to pioneering Web sites to social community news publishing. Repeatedly, one thing has been clear: just on the verge of leaping into the digital age where they can engage customers through more dynamic, immediate, and social connections, most businesses freeze. Why? Because it's scary on so many levels.

I help businesses connect the dots. To articulate their message. To write a good story. To build the social media infrastructure that draws customers into engaging and loyal communities.